9. The customer support team try notoriously tough to work with
Based on more than 900 account for the Consumer Products, Match has received on the trouble with the participants previously getting spamming them with characters from their web page and away from its spouse enterprises. In some cases, the amount out of emails is more than just people bargained getting when they subscribed.
When you find yourself Match’s technical support is top notch, it looks its customer service team has actually did quicker admirably. Search through new complaints to the Bbb web site and you also pick one story immediately after an alternate away from a disappointed representative making an application for their membership fixed or applying for a reimbursement being addressed badly by the a customer care rep.
“Rude customer care! I attempted to find a gift membership. The client solution user copied both emails down completely wrong and you will I happened to be struggling to submit that it “gift” on-big date. Of trying to contact support service thru email, they went un-responded. Read more →